Refund & Return Policy

Introduction

At ClickNCart LLC, we prioritize customer satisfaction and strive to provide high-quality products and seamless shopping experiences. As an independent eCommerce platform and authorized third-party reseller in the United States, we specialize in offering trusted antivirus software from reputable brands. Our commitment to transparency ensures that our customers receive genuine products with clear refund and return policies.

This policy outlines the terms and conditions for returns, refunds, and exchanges, ensuring a smooth process for our valued customers.

Eligibility for Returns & Refunds

ClickNCart LLC offers a hassle-free return and refund policy for eligible purchases. Customers may request a return or refund under the following conditions:

• Defective or Damaged Products: If the product arrives damaged or defective, customers must report the issue within 7 days of delivery.

• Incorrect Product Received: If the received product does not match the order, customers can request a replacement or refund.

• Non-Activation Issues: If the antivirus software fails to activate due to technical issues, customers must contact our support team for assistance.

• Unopened & Unused Products: Unopened and unused products may be returned within 30 days of purchase for a full refund.

Non-Returnable Items

Certain products are non-returnable due to their nature:

• Digital Software Licenses: Once a software license key is delivered, it cannot be returned or refunded unless there is a verified activation issue.

• Downloaded Products: Any software that has been downloaded and installed is not eligible for return.

Refund & Return Request Process

Customers can conveniently request a refund, return, or cancellation through their user dashboard:

1. Log in to Your Account: Visit the ClickNCart LLC website and sign in to your account.

2. Go to the Dashboard: Navigate to the User Dashboard section.

3. Request Refund or Return: Select the order and click on the Refund & Return option.

4. Cancel an Order: If the order is eligible for cancellation, click on the Cancel Order button.

5. Follow Instructions: Complete the request form and submit it for review.

6. Processing Time: Refunds and returns will be processed within 5-7 business days after approval.

Return Process

To initiate a return, follow these steps:

1. Contact Customer Support: Email us at support@clickncartllc.com or call +1 (000) 000-0000 within the eligible return period.

2. Provide Order Details: Include your order number, product details, and reason for return.

3. Receive Return Authorization: Our team will review your request and provide return instructions.

4. Ship the Product: If applicable, return the product in its original packaging to the address provided.

5. Refund Processing: Once the return is received and inspected, refunds will be processed within 5-7 business days to the original payment method.

Refund Policy

• Full Refund: Eligible returns will receive a full refund to the original payment method.

• Partial Refund: If the product is returned in a used or damaged condition, a partial refund may be issued.

• Processing Time: Refunds are processed within 5-7 business days after approval.

Exchange Policy

Customers may request an exchange for defective or incorrect products. Exchanges are subject to product availability. If the requested product is unavailable, a refund will be issued.

Customer Support & Assistance

ClickNCart LLC is committed to providing excellent customer service. Our support team is available to assist with any refund or return inquiries.

• Email: support@clickncartllc.com

• Phone: +1 (000) 000-0000

• Office Address: 5900 Balcones Drive #25130, Austin, TX 78731

Policy Compliance & Transparency

ClickNCart LLC adheres to all applicable eCommerce regulations and ensures compliance with industry standards. Our refund and return policy is designed to provide clarity and fairness to our customers while maintaining ethical business practices.

Final Note

We value our customers and strive to offer a seamless shopping experience. If you have any questions or concerns regarding our refund and return policy, please reach out to our support team for assistance.